PwC

IN_Senior Associate_LMCC_ITRA_Advisory_Bangalore

Join PwC as a Senior Associate in Bengaluru, focusing on software asset management using ServiceNow SAM Pro. Drive compliance, optimize contracts, and enhance processes.

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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Discovery
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IT Asset Management
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IT Service Management
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Software Asset Management
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Hardware Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Hardware Asset Management
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Certified Implementation Specialist - Software Asset Management

Job description

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Posted on:
 
June 19, 2025

Developing long term software management strategy and goals, implementing procedures for tracking company software assets, monitoring software licenses, and ensuring audit compliance readiness.

Requirements

  • Hands-on experience on software asset management
  • Excellent knowledge of the Hardware Asset Management process
  • Strong experience with asset management and discovery tools like Snow, Flexera, ServiceNow SAM Pro
  • Experience with developing, implementing, and refining SAM processes and procedures
  • Good knowledge of the other Service Management processes, particularly Change Management
  • Intermediate Excel skills
  • Excellent English language skills (verbal and written)
  • Experience working in a virtual environment
  • Experience interpreting licensing terms and conditions, licensing knowledge and product use rights for defined software titles. Along with contract analysis and negotiation skills.
  • Participated or lead in software audits
  • Understand standards like ISO/IEC 19770-1; ISO/IEC 5230 etc.
  • Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services
  • Highly competent at interpreting data, analyzing problems, and formulating solutions to present to management level and above
  • Knowledge of Active Directory, virtualization technologies, network topologies, software vendor license agreements and licensing terms
  • Understands and masters the software licensing for at least three big publishers like Microsoft, Oracle, VMWare, SAP etc.
  • Familiar with Microsoft O365 or similar tools
  • Knowledge around Free and Open-source software (FOSS) licensing
  • Roles & Responsibilities
  • Assess, design, and implement key process related to Software compliance
  • Software license compliance for major software publishers
  • Operations and deployment of SAM and SCA tools
  • Contract & Spend management including Optimization
  • Co-ordinate with multiple teams, like IT, Infrastructure Management, Finance, Procurement, Legal as required
  • Work on automation areas for Discovery and Reporting
  • Performing and interpreting gap analysis
  • Develop risk remediation strategies
  • Ensures license compliance is met, and that any noncompliance issues are addressed quickly and efficiently.
  • Monitoring the Software Uses & Highlights what users are permitted to do with any software installed on their machine
  • Interaction with software publisher, internal business team for software license compliance & terms
  • Other Competencies
  • •Experience presenting to senior management executive level audiences
  • •Strong written and oral communications, analytics, and organization skills
  • •Self-motivated, goal oriented, and an innovative thinker
  • •Maintain strong analytic, technical, and troubleshooting skills
  • •Continuous improvement attitude ability to seek out and implement external leading SAM practices
  • •Strong organization, multitasking and time management skills
  • •Uses discretion in identifying and resolving complex problems and assignments
  • •Works well in a diverse team and enjoys a dynamic environment where remote working is required
  • Mandatory Skill Sets- SAM
  • Preferred Skill Sets- HAM

Requirements Summary

Hands-on experience in software asset management, excellent knowledge of hardware asset management, and strong experience with asset management and discovery tools. Experience with developing, implementing, and refining SAM processes and procedures