Developing long term software management strategy and goals, implementing procedures for tracking company software assets, monitoring software licenses, and ensuring audit compliance readiness.
Requirements
- Hands-on experience on software asset management
- Excellent knowledge of the Hardware Asset Management process
- Strong experience with asset management and discovery tools like Snow, Flexera, ServiceNow SAM Pro
- Experience with developing, implementing, and refining SAM processes and procedures
- Good knowledge of the other Service Management processes, particularly Change Management
- Intermediate Excel skills
- Excellent English language skills (verbal and written)
- Experience working in a virtual environment
- Experience interpreting licensing terms and conditions, licensing knowledge and product use rights for defined software titles. Along with contract analysis and negotiation skills.
- Participated or lead in software audits
- Understand standards like ISO/IEC 19770-1; ISO/IEC 5230 etc.
- Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services
- Highly competent at interpreting data, analyzing problems, and formulating solutions to present to management level and above
- Knowledge of Active Directory, virtualization technologies, network topologies, software vendor license agreements and licensing terms
- Understands and masters the software licensing for at least three big publishers like Microsoft, Oracle, VMWare, SAP etc.
- Familiar with Microsoft O365 or similar tools
- Knowledge around Free and Open-source software (FOSS) licensing
- Roles & Responsibilities
- Assess, design, and implement key process related to Software compliance
- Software license compliance for major software publishers
- Operations and deployment of SAM and SCA tools
- Contract & Spend management including Optimization
- Co-ordinate with multiple teams, like IT, Infrastructure Management, Finance, Procurement, Legal as required
- Work on automation areas for Discovery and Reporting
- Performing and interpreting gap analysis
- Develop risk remediation strategies
- Ensures license compliance is met, and that any noncompliance issues are addressed quickly and efficiently.
- Monitoring the Software Uses & Highlights what users are permitted to do with any software installed on their machine
- Interaction with software publisher, internal business team for software license compliance & terms
- Other Competencies
- •Experience presenting to senior management executive level audiences
- •Strong written and oral communications, analytics, and organization skills
- •Self-motivated, goal oriented, and an innovative thinker
- •Maintain strong analytic, technical, and troubleshooting skills
- •Continuous improvement attitude ability to seek out and implement external leading SAM practices
- •Strong organization, multitasking and time management skills
- •Uses discretion in identifying and resolving complex problems and assignments
- •Works well in a diverse team and enjoys a dynamic environment where remote working is required
- Mandatory Skill Sets- SAM
- Preferred Skill Sets- HAM