Oracle

Incident Commander - IC2

Join Oracle as an Incident Commander (IC2) in Bengaluru. Leverage ServiceNow for incident management, requiring Oracle Cloud expertise. Competitive benefits!

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
February 14, 2025

Incident Commander - IC2: responsible for operating production environments, including systems and databases, and providing escalation support to complex production environment problems. Requires deep technical knowledge of Oracle's Cloud Infrastructure and administration/analysis skills. Join a rapidly growing world-class team to engineer cutting-edge Oracle Cloud technologies and infrastructure.

Requirements

  • Cloud Infrastructure Engineers with administration and analysis knowledge of Oracle's Cloud Infrastructure
  • BS or MS in Computer Science, or equivalent
  • At least 2-3 years of database administration experience and 4-5 years of experience in Oracle applications like EBS, PeopleSoft, Hyperion, FMW
  • Strong working knowledge of Oracle database and concepts like Clustering, RDBMS architecture, ASM, Data Guard, RMAN
  • Incident Management and Service Desk tools like Confluence, Jira, ServiceNow, Remedy and other Ticketing Tools
  • Strong leadership skills to direct service teams during Major Incidents
  • Exceptional written and verbal communication skills with meticulous attention to detail

Benefits

  • Competitive benefits based on parity and consistency
  • Flexible medical, life insurance, and retirement options
  • Support for work-life balance
  • Volunteer programs
  • Inclusive workforce with opportunities for all

Requirements Summary

Cloud Infrastructure Engineers with administration and analysis knowledge of Oracle's Cloud Infrastructure. BS or MS in Computer Science, or equivalent. At least 2-3 years of database administration experience and 4-5 years of experience in Oracle applications like EBS, PeopleSoft, Hyperion, FMW