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Booz Allen Hamilton
Incident Manager
Join Booz Allen Hamilton as an Incident Manager in Doral, FL. Leverage ServiceNow skills to manage incident lifecycles. Requires 2+ years in leadership. Benefits include health, tuition assistance, and professional development.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
Security Operations
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 18, 2025
Incident Manager responsible for owning the incident lifecycle, anticipating and addressing system issues, and working closely with the help desk team. Requires 2+ years of experience in a leadership role in operational environments, experience with system and data analysis, and knowledge of incident response processes.
Requirements
- 2+ years of experience in a leadership role in operational environments
- Experience with system and data analysis using tools, including PowerBI, Tableau, or Excel
- Experience with ServiceNow
- Knowledge of incident response processes, SOPs, Playbooks, and cyber investigative TTPs
- Secret clearance
- HS diploma or GED
Benefits
- Health benefits
- Life, disability, financial, and retirement benefits
- Paid leave
- Professional development
- Tuition assistance
- Work-life programs
- Dependent care
- Recognition awards program
Requirements Summary
2+ years of experience in a leadership role, experience with system and data analysis, and knowledge of incident response processes
Apply now
Doral
|
Florida
United States
Entry Level
Hybrid
Full Time
86800-198000 USD/year
