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Rogers Communications
Incident Manager
Join Rogers Communications as an Incident Manager in Brampton, ON. Leverage ServiceNow skills to drive incident resolution and enhance customer impact. Competitive benefits!
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 18, 2025
Rogers is seeking an Incident Manager to provide support during major incidents across network or IT. The role involves driving resolution, stakeholder communication, and improving impact to customers. Candidates should be proficient in ServiceNow and a 24/7 shift-based environment are needed.
Requirements
- 2-5 years of experience in the telecommunications industry
- Proficient with ServiceNow
- Ability to work in a fast-paced, dynamic environment
- Excellent communication and interpersonal skills
- Self-motivated with ability to resolve problems independently
Benefits
- Competitive salary & annual bonus
- Health & dental benefits
- Pension plan
- RRSP
- TFSA
- Stock matching programs
- Discount programs
- Paid time off
- Company matching contributions
- Professional development opportunities
Requirements Summary
2-5 yrs in telecom exp. Proficient in ServiceNow. Self-motivated & adaptable to fast-paced environment
