DXC Technology

Incident Manager IT 事件经理

DXC Technology seeks Incident Manager in Wuhan. Manage IT incidents, minimize business impact, establish normalized processes. Requires Bachelor's degree, B-level English, 2+ years IT ops/support experience. ServiceNow ITSM expertise preferred.

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Consulting
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Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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Event Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Event Management

Job description

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Posted on:
 
November 17, 2025

Quick response and coordination to resolve IT or business events that occur during enterprise operation, minimize the impact of events on business continuity, customer experience, and enterprise loss, and establish a normalized event management process to improve team emergency response capabilities.

Requirements

  • Bachelor's degree or above, majoring in computer science and technology, information management, software engineering, etc.
  • English proficiency to B level or above
  • More than 2 years of IT operation, technical support, or event management experience

Requirements Summary

Bachelor's degree, English proficiency, and more than 2 years of IT experience