India Senior Analyst, Application Support

This senior level analyst position is responsible for the configuration and support of ServiceNow Application within the People Organization. The ideal candidate will perform day to day support and development work to provide administration support in the HRSD ServiceNow Module.

Requirements

• Bachelor's Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.
• Eight (8) years of previous experience (in addition to education requirement).
• Implementation and support experience of Employee center portal, Virtual agent, Workflow design, Agent workspace, Language translation, Scripting, ACL, Reporting, and system integration.
• Extensive experience evaluating requirements and specs for development, testing and deployment.
• Hands on configuration of application(s), evaluating impact and supporting releases, patches, upgrades and enhancements.

Benefits

• Medical, Dental, Vision, Life Insurance and Short Term Disability
• Stock Purchase Plan, Company match on 401K, and more!
• Paid Vacation, Holidays, and Personal Days