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Infor
Infor
Infor Associate Product Support Analyst, Alpharetta, GA. Provide technical support for DoD HMS customers. Requires customer service experience, problem-solving skills, US citizenship. Shift flexibility needed.
Direct Hire
Entry Level
ServiceNow Role Type:
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Job description
Posted on:
December 11, 2025
Infor is seeking Associate Product Support Analysts to provide dedicated technical and operational support for Department of Defense (DoD) customers utilizing Infor’s Hospitality Management Solution (HMS).
Requirements
- Experience working in customer service or support
- Experience identifying and evaluating possible solutions for product related questions
- Experience with operating environments
- US Citizenship required
- Ability to work all shifts as required, including weekends and holidays
Requirements Summary
Customer service, problem-solving, technical proficiency
