Florida Virtual School

Information Security Analyst, Scholars Operations Center

Join Florida Virtual School as an Information Security Analyst in Florida. Utilize ServiceNow to analyze security incidents, provide reports, and enhance digital learning. Competitive salary and benefits included.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
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Incident Management
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Problem Management
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Security Operations
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 8, 2025

Our Mission is to equip students for success by developing and delivering highly effective digital learning through an intuitive online platform. The Information Security Analyst, Scholars Operations Center will work during program business hours to analyze the usage of FLVS systems and respond to actionable findings.

Requirements

  • Attend daily team standup meetings
  • Respond to security incidents, working with incident response leads and subject matter experts to determine root cause and in creating a post-incident report
  • Provide daily reports of findings and remediations
  • Investigate and resolve incidents from users in ServiceNow
  • Review security event logs and alerts, escalating to engineers and management when necessary
  • Communicate updates to stakeholders regularly and respond to inquiries
  • Document new processes and update existing documentation

Benefits

  • Competitive salaries
  • Well-rounded benefits package
  • Generous paid time off (including 25 holidays, vacation, and sick leave)
  • Professional development opportunities

Requirements Summary

Associate’s degree in computer science or information systems or equivalent combination of education and relevant experience, 4 years of providing real-time support during business hours, 3 years of examining and responding to network appliance logs, 3 years of responding to security incidents, 3 years of utilizing remote support tools to provide troubleshooting, 1 year of implementing cybersecurity best practices based on policy documentation