State of Illinois

INFORMATION TECHNOLOGY OPERATIONS SPECIALIST - (TECHNICAL MANAGER III)

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 29, 2025

The State of Illinois Department of Transportation (DOT) is seeking a Technical Manager III for the Information Technology Operations Specialist role, supporting regional IT teams and providing support to government personnel. This position involves assisting with IT issue resolution, network support, and inventory management. It's a union position with no visa sponsorship provided.

Requirements

  • Completion of a bachelor’s degree majoring in computer science or information technology, OR completion of two years of college plus two years of experience working with network operating systems, end-user computer support, IT troubleshooting, or a combination thereof
  • Proficiency in Microsoft Office Suite applications
  • Basic knowledge of PMI, ITIL, and Agile methodologies

Benefits

  • Monday-Friday work schedule
  • Flexible work schedules
  • Health, Life, Vision, and Dental Insurance
  • Pension Plan
  • Paid Maternity/Paternity Leave
  • Deferred Compensation Program
  • Sick Days
  • Paid Vacation Days
  • Paid Personal Days
  • Tuition Reimbursement

Requirements Summary

Bachelor's degree or equivalent experience. 2+ years of experience with network OS or IT support. Strong MS Office skills