Information Technology Support Analyst

Magellan Aerospace is a global, integrated aerospace company that provides complex assemblies and systems solutions to aircraft and engine manufacturers, and defence and space agencies worldwide. We are looking for a talented and motivated IT Support Analyst to join our IT team.

Requirements

• Provide tier 1 and 2 support for end-users across multiple on-premises sites
• Administer, support, and troubleshoot Microsoft technologies
• Manage incidents, service requests, and changes through ServiceNow or similar ITSM platforms
• Deploy, configure, and maintain hardware such as desktops, laptops, printers, and network devices
• Maintain accurate asset inventories and documentation for supported systems
• Contribute to the automation of repetitive IT tasks using tools such as PowerShell or other scripting languages
• Collaborate with cross-functional teams on IT projects and system rollouts
• Provide support for security configurations, patch management, and endpoint protection in line with company standards
• Support the implementation and adherence to cybersecurity best practices

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan