USAA

Infrastructure Engineer Senior

Join USAA as a Senior Infrastructure Engineer in Plano, TX. Leverage ServiceNow skills to design scalable IT systems, mentor engineers, and enhance automation.

ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
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Problem Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
June 24, 2025

USAA is seeking an experienced Infrastructure Engineer Senior to identify and manage risks associated with business activities, design scalable IT system infrastructure, and lead analysis of end-to-end system failures. The role involves mentoring engineers, experimenting with new patterns and technologies, and developing software defined infrastructure in code. The position requires 6 years of progressive experience in job offered or related occupation.

Requirements

  • Bachelor’s degree in Information Technology, Engineering or related field
  • 6 years of progressive, post-baccalaureate experience in job offered or in a related occupation
  • Building, installing, upgrading, and migration of IBM DB2 and UDB databases
  • HADR, TSA, and Pacemaker cluster configuration
  • Linux operating system with shell scripting
  • Ansible for automation and orchestration in Linux and UDB platform
  • Automation tools Gitlab, Bitbucket, Jenkins, Ansible and CloudFormation
  • Configuring database backup and archiving logs with TSM, networker and Data protector
  • Handling incident calls to resolve database issues and performing root cause analysis
  • Performing data center migration and documenting plans and procedures
  • Analyzing logs via Elastic search & Splunk
  • ServiceNow

Benefits

  • Comprehensive medical, dental and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program with paid holidays plus 16 paid volunteer hours
  • Various wellness programs

Requirements Summary

Bachelor's degree in Information Technology, Engineering or related field, and 6 years of progressive experience in job offered or related occupation