Softtek

Ingeniero de Soporte SAP N1 Junior

Join Softtek as a Junior SAP Support Engineer in Bogotá. Leverage your ServiceNow skills to provide L1 support, manage tasks, and ensure SLA compliance.

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Consulting
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Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 29, 2025

This SAP N1 Junior Support Engineer role requires a candidate with systems engineering or related experience, minimum 6 months of Service Desk Support (L1) experience, and a good understanding of SAP and WEB applications. The role focuses on providing first-level technical support, managing tasks, and proactively identifying risks.

Requirements

  • Technician, engineer, or student in systems engineering, electronics, or related fields
  • 6 months of experience in Service Desk Support (L1)
  • Knowledge of SAP and WEB applications
  • Experience with ITSM tools (Solman, Servicenow, Jira, etc.)
  • Knowledge of SLAs compliance

Requirements Summary

Systems engineering or related field background with 6+ months of L1 Support experience. SAP and WEB application knowledge is needed