Sopra Steria

Ingénieur(e) support applicatif - Infrastructure

Sopra Steria seeks Support Application Engineer in Aix-en-Provence. Level 2 support, infrastructure management, ServiceNow ticketing expertise. Unix/Linux, Docker, databases required. Agile/ITIL knowledge. Remote flexibility, benefits included.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
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DevOps
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 11, 2025

Sopra Steria is a major player in the Tech industry in Europe, with 51,000 employees in nearly 30 countries. The company helps its clients lead their digital transformation and obtain concrete and lasting benefits. As a Support Application Engineer, you will ensure the support of level 2 applications, implement changes, manage the backlog, and update operational documentation.

Requirements

  • Unix/Linux command line (RedHat environment)
  • Windows server configuration
  • Virtual machine configuration
  • Docker configuration
  • Application servers (Tomcat, Nginx...)
  • Database configuration (MySQL, PostgreSQL, SQL Server, Oracle...)
  • Scripting: Bash, PowerShell
  • Continuous integration with GitLab CI / Jenkins
  • Monitoring tools
  • Good communication and writing skills
  • Good knowledge of Agile and ITIL methods
  • Knowledge of change management and ticketing tools (ServiceNow, JIRA/SEM, SSP, Tufin, etc.)

Benefits

  • Telecommuting agreement to telecommute up to 2 days a week
  • Mutual
  • CSE
  • Restaurant tickets
  • Interest agreement
  • Vacation bonuses
  • Co-optation

Requirements Summary

5+ years of experience in a similar function, Bachelor's degree in engineering or equivalent, good level of English, autonomous, rigorous, and pragmatic