Ingénieur Support N2 Salesforce

We are recruiting a Senior Salesforce Support Engineer to join our team and accompany one of our strategic clients in strengthening their Salesforce support team.

Requirements

• Manage level 2 incident tickets on Salesforce
• Ensure the follow-up of critical incidents and communicate proactively with end-users
• Perform application maintenance activities and regular controls on the Salesforce environment
• Document procedures and contribute to continuous improvement actions
• Collaborate closely with development teams, operations teams, and business teams

Benefits

• Join a human-sized company, centered on the development and well-being of its employees
• Contribute to large-scale digital transformation projects, in a modern and collaborative environment
• Benefit from rapid career prospects, continuous training, and personalized support