ServiceNow

Innovation Manager

Join ServiceNow as an Innovation Manager in Waltham, MA. Lead AI initiatives, drive messaging strategies, and leverage ServiceNow skills for operational excellence.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 11, 2025

ServiceNow is seeking an AI Innovation & Messaging Manager to drive transformation within their Global Sales Development Center. This role involves leading strategic initiatives, developing messaging strategies, and ensuring operational excellence, acting as a connector between product, sales, and marketing. It requires a proactive and data-driven individual focused on delivering measurable results.

Requirements

  • 5–8 years of experience in program management, GTM operations, or strategy roles
  • Proven ability to manage complex, high-visibility initiatives and influence senior stakeholders
  • Strong communication skills across all levels of the organization
  • Ability to turn strategy into action & execution
  • Highly organized and detail-oriented
  • Comfortable working in fast-paced environments

Benefits

  • Health plans
  • 401(k) Plan
  • ESPP
  • matching donations
  • flexible time away plan
  • family leave programs

Requirements Summary

5-8 years program/GTM experience. Strong communication & execution skills. Comfortable with fast-paced environments