CPP Investments

IT Analyst, Global Techbar

Join CPP Investments as an IT Analyst in São Paulo. Leverage ServiceNow for ITSM, manage assets, and enjoy global career growth in a dynamic environment.

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Direct Hire
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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IT Service Management
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Service Catalog
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Strategic Portfolio Management
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Hardware Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Hardware Asset Management
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 28, 2025

Join CPP Investments as an IT Analyst, Global Techbar, and make an impact at a global and dynamic investment organization. As a professional investment management organization, CPP Investments invests the funds of the Canada Pension Plan (CPP) to help ensure its financial sustainability for generations of working and retired Canadians.

Requirements

  • Undergraduate degree or college diploma in Computer Science, Information Technology, or a related field.
  • Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified: Modern Desktop Administrator Associate.
  • Proven experience in software and hardware asset management, including the use of asset management tools and workflows.
  • Proficiency in imaging software such as SCCM, Altiris, or similar tools.
  • Experience with Microsoft Active Directory, O365 suite (Exchange Online, Teams, OneDrive, Intune), mobile device management, VPN/network configurations, and various end-user software.
  • Strong access management skills, including Active Directory and folder permissions.
  • Solid experience with ITSM tools, preferably ServiceNow, for managing incidents, service requests, and change management.
  • Advanced skills in Excel, including pivot tables, VLOOKUPs, charts, and data analytics.

Benefits

  • Stimulating work in a fast-paced and intellectually challenging environment
  • Accelerated exposure and responsibility
  • Global career development opportunities
  • Diverse and inspiring colleagues and approachable leaders
  • A hybrid-flexible work environment with an emphasis on in-person collaboration
  • A culture rooted in principles of integrity, partnership, and high performance
  • An organization with an important social purpose that positively impacts lives

Requirements Summary

Computer Science, Information Technology, or related field degree; relevant certifications; experience in software and hardware asset management