e-shelter security services GmbH & Co.KG

IT Anwendungsbetreuer (m/w/d)

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 7, 2025

The IT Application Support role involves managing IT systems (ERP, CRM, Azure AD), developing innovative solutions, optimizing administration, supporting digital transformation, and creating PowerBI structures and reports. Responsibilities include defining and creating evaluations and interfaces, documenting user enablement, and contributing to process improvements.

Requirements

  • Relevant professional experience in IT administration and application support
  • Knowledge of ERP & CRM systems (preferably ZOHO CRM)
  • Sound knowledge of configuration, customization, and integration of applications
  • Very good knowledge of data modeling
  • Strong analytical and problem-solving skills
  • Team skills, very good conceptual and rhetorical skills, presentation talent, as well as planning and organizational skills
  • Process and methodology skills
  • Strong entrepreneurial thinking and action
  • Very good German skills (preferably additionally good English skills)

Benefits

  • Development opportunities
  • Employee training
  • Public transport connections
  • Parking space
  • Monthly tax-free allowance for expenses
  • Access to Corporate Benefits Program
  • Flexitime
  • Mobile Working Policy (two days a week)
  • Summer parties
  • Christmas parties
  • Food allowance for the canteen
  • 30 days of vacation
  • Company pension scheme

Requirements Summary

Seeking candidates with IT administration/application support experience and knowledge of ERP/CRM systems. Strong analytical skills and process knowledge are essential. German language proficiency is required