.svg)
Sims Limited
IT Application Support
IT Application Support Specialist at Sims Limited, Illinois. ERP support with ServiceNow/ITSM expertise. 3-5 yrs required. Competitive pay, training, benefits.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 9, 2025
IT Application Support Specialist responsible for providing expert support and administration for the organization's in-house ERP systems, ensuring system reliability, resolving user issues, and collaborating with cross-functional teams to optimize ERP performance and user satisfaction.
Requirements
- Bachelor's degree in information technology or related field
- 3-5 years of professional experience in IT application support, help desk operations, or systems administration, with a focus on ERP systems
- Hands-on experience with ITSM platforms such as ServiceNow, Ivanti, Jira, or similar ticketing systems.
- Familiarity with ITIL practices and service delivery frameworks.
- Strong analytical, communication, and problem-solving skills
Benefits
- Competitive pay
- Attractive benefits
- Superior benefits packages
- Meaningful training opportunities
Requirements Summary
Bachelor's degree in IT or related field, 3-5 years of experience in IT application support, and hands-on experience with ITSM platforms
Apply now
|
Illinois
United States
Mid-Level
In-Person
Full Time
88027-123239 USD/year
