IT Asset and Configuration Analyst

We are seeking a highly motivated Staff IT Analyst II to join our growing IT Asset Management (ITAM) Governance team. This role will play a critical part in maturing and stabilizing our Hardware and Software Asset Management (HAM/SAM) processes, supporting operational execution, compliance, and technology enablement.

Requirements

• Bachelor's degree in a related field
• 5+ years of experience in IT Asset Management, Configuration Management, or a related IT governance or operations role
• Entry-level to intermediate knowledge of general Financial Services or Banking
• Proven experience with ServiceNow (particularly CMDB, HAM Pro, and SAM Pro modules)
• Strong understanding of ITAM lifecycle processes (procurement, deployment, inventory, support, disposal)
• Familiarity with regulatory and audit requirements impacting asset and configuration data management (e.g., FFIEC, SOX, internal controls)
• Demonstrated experience in translating operational needs into system requirements and enhancements
• Experience supporting or participating in audits and control testing
• Ability to develop and maintain documentation, reports, and process artifacts
• Intermediate communication, coordination, and stakeholder engagement skills

Benefits

• competitive salaries
• an ownership stake in the company
• medical and dental insurance
• time off
• a great 401k matching program
• tuition assistance program
• an employee volunteer program
• a wellness program