IT Asset Management Data Analyst (ServiceNow)

SoFi is seeking a highly skilled IT Asset Management (ITAM) Data Analyst to configure, maintain, and support their ServiceNow SAM, HAM, APM and CMDB modules. This critical role requires deep expertise in ServiceNow and its integration with systems of record, with a focus on ensuring compliance, cost optimization, and supporting SoFi’s dynamic growth. The role involves designing and implementing ITAM processes, automating asset lifecycle management, and collaborating with internal teams to deliver a world-class ITAM ecosystem.

Requirements

• Minimum 5 years of SME experience in ServiceNow HAM Pro, SAM Pro, CMDB and APM modules
• Background in Financial services or regulated industries strongly preferred
• Deep understanding of ITAM best practices, hardware lifecycle management, and compliance frameworks
• Deep knowledge of the Common Service Data Model (CSDM)
• ServiceNow Administrator certification (or equivalent ITAM certifications)
• Analytical expertise paired with a data-driven approach to problem-solving
• Experience in ServiceNow development is a plus

Benefits

• 401k Matching
• Generous Paid Time Off
• Generous Parental Leave