IT BUSINESS APPLICATIONS SPECIALIST - ServiceNow

The IT Business Applications Specialist will be responsible for implementing and maintaining the organization’s business enterprise platforms. This role requires optimizing and meeting evolving business needs using expertise in relevant solutions, including HRFISCM, service management, project management, content management, and collaboration platforms. They will also provide training and ensure application compliance with regulations and security policies.

Requirements

• Implement and maintain business applications (HRFISCM, service management, project management, content management, collaboration platforms)
• Provide training to end users on business application use and management
• Ensure application compliance with best practices and organizational standards
• Manage vendor engagement for business application support
• Investigate and resolve application incidents
• Follow IT project management framework and service requests