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University of Central Florida
IT Client Support Specialist I
Join UCF as an IT Client Support Specialist I in Orlando, FL. Leverage ServiceNow skills for IT support, troubleshooting, and customer service. Benefits include health insurance, paid time off, and education assistance.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 17, 2025
UCF IT is seeking an IT Client Support Specialist I to provide IT support including software and hardware troubleshooting, configuration, and installation. The position will support Valencia campuses and other locations.
Requirements
- High School Diploma or Equivalent and 4+ years of relevant experience or a Bachelor's degree and 0+ years of relevant experience
- Experience with Windows 10 and Windows 11
- Experience with macOS
- Familiarity with Jamf
- Customer service experience
- Deskside support experience
- Familiarity with ServiceNow
- Familiarity with BeyondTrust or similar remote support tools
- Ability to work independently
Benefits
- Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
- Paid time off, including annual and sick time off and paid holidays
- Retirement savings options
- Employee discounts, including tickets to many Orlando attractions
- Education assistance
- Flexible work environment
Requirements Summary
High School Diploma or Equivalent and 4+ years of relevant experience or a Bachelor's degree and 0+ years of relevant experience, Experience with Windows 10 and Windows 11, Experience with macOS
Apply now
Orlando
|
Florida
United States
Mid-Level
In-Person
Full Time
40580-40580 USD/year
