Reckitt

IT&D Manager - Solution Architect - SPM

Join Reckitt as an IT&D Manager - Solution Architect - SPM in Hyderabad. Lead ServiceNow architecture, focusing on Strategic Portfolio Management. 10+ years in ServiceNow required. Enjoy inclusive benefits and career support.

ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Integration Hub
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
May 14, 2025

We are Reckitt, a global team united by our purpose to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. As an IT&D Manager - Solution Architect - SPM, you will be a force for good, championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Requirements

  • Accountable for the ServiceNow product architecture, security & health within Reckitt (with focus on Strategic Portfolio Management module)
  • As a core member of the Reckitt ServiceNow team, contribute to the Reckitt product strategy to ensure to align the ServiceNow platform capabilities to the business strategy & the ServiceNow roadmap.
  • Responsible to enable the product roadmap - working with Reckitt ServiceNow product manager and platform team, Reckitt ITSM Global Process owners, & other product & platform owners within Reckitt.
  • Technical leadership of the ServiceNow product within Reckitt – including the creation of reusable components (Eg: APIs), associated automations & integrations to ensure the tools remain fit for use.
  • Strong individual who can collaborate with senior stakeholders within Reckitt, influence other product line and platform roadmaps & enable the right things for Reckitt.
  • Drive continual improvements with ServiceNow best practices and ongoing knowledge of latest ServiceNow features

Benefits

  • Inclusion at the heart of everything we do
  • Support for career journey through Employee Resource Groups
  • Parental benefits
  • Employee Assistance Program to promote mental health
  • Life insurance for all employees globally
  • Global share plans
  • Short-term incentives to recognise, appreciate and reward work for delivering outstanding results

Requirements Summary

10 years of experience with ServiceNow, 5+ years of experience in Technical Architecture, design & Solutions on ServiceNow