IT Desktop Support Analyst

The Desktop Support Technician at the Ohio Distribution Center is responsible for ensuring the smooth operation of IT hardware and software systems within the facility, as well as providing critical support for new store openings.

Requirements

• 2+ years of experience in a helpdesk role
• Proficient in using ServiceNow or other ticketing system for incident management
• Strong problem-solving abilities
• Detail-oriented with the ability to maintain accurate records
• Team player with a can-do attitude
• Strong verbal and written communication skills