Nexi

IT Event management operator

Consulting

Entry Level

ServiceNow Role Type:

ServiceNow Modules:

Event Management

IT Service Management

ServiceNow Certifications (nice to have):

Certified Implementation Specialist - Event Management

Certified Implementation Specialist - IT Service Management

Job description

Posted on:

June 5, 2025

Nexi Croatia is seeking Event management operators for their Operations monitoring team in Zagreb, Croatia. This role focuses on maintaining smooth system operations, resolving issues, and ensuring 24/7 system availability for customers. It's a collaborative, supportive environment within a rapidly growing fintech company.

Requirements

Microsoft Office (Word, Excel)
IT infrastructure overview and technical literacy
Highly professional communication skills
Client and service delivery oriented
Fluency in English
Practical experience with IT monitoring services
Customer and business-oriented
Familiarity with ITSM tools (i.e. ServiceNow)
Familiarity with monitoring tools (e.g., Nagios, Zabbix, Splunk, Prometheus)

Benefits

Attractive salary
Competitive benefits package
Tech equipment
International team
Growth and development

Requirements Summary

Microsoft Office skills. IT infrastructure knowledge. Fluency in English & client-focused. Experience with IT monitoring/ ITSM tools a plus