Grant Thornton

IT Field Desktop Technician

IT Field Desktop Technician at Grant Thornton, Chicago. Provide technical support to employees with strong communication skills. Requires college degree, 1-3 years field service experience. Offers PTO, 401k matching, tuition reimbursement.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 5, 2025

The Customer Experience Associate is responsible for providing enhanced IT customer support to Grant Thornton employees in a timely fashion. The role requires strong technical knowledge, excellent communication skills, and the ability to work independently and in a team environment.

Requirements

  • College degree or equivalent combination of education and experience
  • Prior experience with end user services, information technology or related field
  • 1 to 3 years of experience in field service support working with technology industry

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Tuition Reimbursement

Requirements Summary

College degree, prior experience in end user services, and 1-3 years of experience in field service support