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Eurofins
IT On-Site Support Technician
Join Eurofins as an IT On-Site Support Technician in Malbork. Leverage your ServiceNow skills to troubleshoot hardware/software issues. Benefits include stable employment and training.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Knowledge Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 9, 2025
Eurofins Scientific is seeking a self-motivated IT Field Service Technician to provide in-person support in the field for local and nationwide customers. This role involves troubleshooting hardware, software, and network connectivity issues and acting as a remote bridge when on-site support is needed. The technician must be open-minded, a change agent, and able to communicate complex information in a clear and concise manner.
Requirements
- 1+ year of Desktop Support experience
- 1+ yr. Help Desk Support experience
- 1+ yr. Knowledge Management experience
- 1+ yr. ServiceNow experience
- Intermediate troubleshooting and repair skills for Windows OS's
- Intermediate troubleshooting and repair skills for MS Office and cloud solutions
- Basic knowledge of Active Directory, DNS, DHCP, Group Policy
Benefits
- Stable employment
- Training and development opportunities
- Hybrid work model
Requirements Summary
1+ year of Desktop Support. 1+ year Help Desk Support. 1+ year Knowledge Management and ServiceNow. Intermediate troubleshooting & Windows OS skills required
