IT Onsite工程师

This job involves providing onsite technical and troubleshooting services, including hardware support, software support, and IMACD activities, for end users at a designated client site. The role requires a high level of technical expertise, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Requirements

• 3 to 5 years of deskside support experience (MNC support experience and VIP support experience preferred)
• Experience in using ServiceNow is preferred
• Good deskside support technical skills and basic infrastructure knowledge
• Good communication and coordination skills
• Fluent English reading/writing skills and basic English speaking skill (for non-English speaking countries); Fluent English in both writing and speaking (for English speaking countries)
• Be polite, patient, helpful
• Have a good sense of service mindset
• Have a good capacity of adaptability
• Willing to work overtime when required