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CVS Health
IT Operations Analyst - Night Shift
IT Operations Analyst (Night Shift) at CVS Health, Connecticut. Monitor alerts, escalate outages, validate changes using ServiceNow. 0-2 yrs IT support experience required. Medical, 401(k), PTO, tuition assistance.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
November 28, 2025
This IT Operations Analyst role within the Command Center Operations (CCO) Night Shift monitors Application and Infrastructure alerting, escalates outages, and validates change activity. The role focuses on preventing faulty change activity and maintaining onshore CVS Health governance over Accenture's accountability and responsiveness.
Requirements
- 0-2 years experience in IT customer service, product support, or production support
- Demonstrated expertise in operating within corporate Data Center and or Command Center environments
- Experience using an IT service management tool such as ServiceNow
- Associates degree or equivalent experience
Benefits
- Affordable medical plan options
- 401(k) plan with company matching contributions
- Employee stock purchase plan
- No-cost wellness programs
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Requirements Summary
0-2 years of IT experience, expertise in Data Center and Command Center environments, and experience with ServiceNow
Apply now
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Connecticut
United States
Entry Level
In-Person
Full Time
42200-89980 USD/year
