MS Amlin

IT Operations Business Manager

Join MS Amlin in London as an IT Operations Business Manager. Leverage ServiceNow for data-driven reporting and stakeholder engagement. Competitive salary, bonuses, and flexible benefits.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 1, 2025

The IT Operations Business Manager will act as the strategic and operational bridge between Infrastructure Operations and senior business stakeholders, delivering clear, data-driven reporting and ensuring operational initiatives are aligned with enterprise priorities.

Requirements

  • Proven experience in IT operations, service delivery, or infrastructure management
  • Strong stakeholder engagement and communication skills, with experience presenting to senior leadership
  • Demonstrable experience in reporting, data visualisation, and performance tracking
  • Familiarity with ITIL, service management tooling (e.g. ServiceNow), and governance processes

Benefits

  • Competitive Base Salary
  • Performance Related Discretionary Bonus
  • Holiday: 28 days core annual leave, and you can buy up to 5 days
  • Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%)
  • Private Medical: cover for yourself. Family members/dependants can be added
  • Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits
  • Life Assurance: 5x annualised base salary
  • Bank Holidays: To support the diverse backgrounds and beliefs of our team, we offer employees the flexibility to exchange bank holidays for alternative dates that better reflect their personal, cultural, or religious preferences.

Requirements Summary

Proven experience in IT operations, stakeholder engagement and communication skills, experience in reporting, data visualisation, and performance tracking