Lumen Technologies

IT OPERATIONS TECHNICIAN II

Join Lumen Technologies as an IT Operations Technician II in Denver, CO. Leverage ServiceNow skills to provide 24/7 IT support for senior leadership. Benefits include health insurance and remote work options.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 10, 2025

Lumen is seeking a highly skilled Senior Technical Executive Support Specialist to provide 24/7 dedicated IT support to senior leadership. The role requires a blend of technical expertise, communication skills, and the ability to proactively resolve issues. The candidate will be a trusted technical advisor, able to manage complex IT environments and support high-stakes meetings.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • Proven expertise in Windows and Mac systems, network administration, enterprise applications, and AV technologies
  • Strong problem-solving skills and ability to work independently
  • Excellent interpersonal and communication skills
  • Experience with ServiceNow, Microsoft 365, and cloud platforms

Benefits

  • Health benefits
  • Life insurance
  • Voluntary lifestyle benefits
  • Remote work opportunities

Requirements Summary

BS in CS/IT, Windows/Mac systems expertise, strong troubleshooting skills, and experience with ServiceNow/Microsoft 365 are needed.