IT Product Support Lead (IPSL) - North America

Corteva Agriscience is looking for an innovative, energetic, and transformational IT Product Support Lead (IPSL) for our North America Region. The IPSL is responsible for managing the application support within the Business Technology Solutions (BTS) area to provide quality support for all BTS products.

Requirements

• Bachelor's or Master's degree in computer science, Information Technology, Business Administration, or a related field
• At least 8 years of experience in IT application support and managed services
• Strong understanding of application support processes and good overview of technology.net, java, service management tool (ServiceNow)
• Good understanding of Monitoring and alerting tools (e.g., Splunk, SolarWinds), Log analysis, performance tuning, and troubleshooting
• Strong business acumen and deep understanding of business processes to align IT services with organizational goals and improve efficiency

Benefits

• Numerous development opportunities offered to build your skills
• Health benefits for you and your family on your first day of employment
• Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays
• Excellent parental leave which includes a minimum of 16 weeks for mother and father
• Future planning with our competitive retirement savings plan and tuition reimbursement program