CACI International Inc

IT Project Manager - ServiceNow

Join CACI as an IT Project Manager - ServiceNow in National Harbor, MD. Lead ServiceNow implementations, requiring 6+ years in IT project management and relevant certifications. Comprehensive benefits included.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 17, 2025

The IT Project Manager - ServiceNow is responsible for leading the planning, execution, and delivery of ServiceNow implementations and enhancement projects across the enterprise. The ideal candidate will have a strong background in IT service management (ITSM), experience delivering and or enhancing ServiceNow modules, and a proven ability to manage cross-functional teams in a fast-paced environment.

Requirements

  • Ability to obtain Department of Homeland Security (DHS) Entry On Duty (EOD) - Active EOD preferred
  • B.A./B.S. or equivalent + 6 years of relevant experience
  • ServiceNow Certified Implementation Specialist or ServiceNow Fundamentals certification
  • 3+ years of experience in IT project management with 2+ years focused on ServiceNow projects
  • Strong knowledge of the ServiceNow platform, modules, and implementation lifecycle
  • Experience managing both Agile and Waterfall (or hybrid) delivery methods
  • Familiarity with ITIL concepts and enterprise service management practices
  • Strong communication skills (verbal and written)
  • Strong Microsoft Office experience, predominantly Excel, Visio and PowerPoint
  • Experience with Microsoft Project, JIRA, and Confluence

Benefits

  • Comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits

Requirements Summary

6+ years of experience in IT project management, with 2+ years focused on ServiceNow projects, and ServiceNow Certified Implementation Specialist or ServiceNow Fundamentals certification