CACI International Inc

IT Project Manager - ServiceNow

Join CACI International Inc as an IT Project Manager in National Harbor, MD. Lead ServiceNow projects, requiring 6+ years of experience and certifications. Benefits include healthcare and education support.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 17, 2025

We are seeking a skilled IT Project Manager to lead ServiceNow implementations and enhancement projects across our enterprise. The ideal candidate will have experience delivering and enhancing ServiceNow modules, managing cross-functional teams, and a strong background in IT service management (ITSM).

Requirements

  • Ability to obtain Department of Homeland Security (DHS) Entry On Duty (EOD) - Active EOD preferred
  • B.A./B.S. or equivalent + 6 years of relevant experience
  • ServiceNow Certified Implementation Specialist or ServiceNow Fundamentals certification
  • 3+ years of experience in IT project management with 2+ years focused on ServiceNow projects
  • Strong knowledge of the ServiceNow platform, modules, and implementation lifecycle
  • Experience managing both Agile and Waterfall (or hybrid) delivery methods
  • Familiarity with ITIL concepts and enterprise service management practices
  • Strong communication skills (verbal and written)
  • Strong Microsoft Office experience, predominantly Excel, Visio and PowerPoint
  • Experience with Microsoft Project, JIRA, and Confluence

Benefits

  • Healthcare
  • Wellness
  • Financial
  • Retirement
  • Family support
  • Continuing education
  • Time off benefits

Requirements Summary

B.A./B.S. or equivalent + 6 years of experience, ServiceNow Certified Implementation Specialist, 3+ years of IT project management experience with 2+ years focused on ServiceNow projects