.svg)
RainesDev
IT Senior Manager - ServiceNow Platform
Join RainesDev as an IT Senior Manager in Reston, VA, to enhance ServiceNow (ITSM, ITAM, SecOps) for business goals. Requires 10+ years of experience and leadership skills. Benefits include competitive pay, stock options, and a hybrid work model.
ServiceNow Role Type:
ServiceNow Modules:
Change Management
Configuration Management Database
Governance, Risk, and Compliance
IT Asset Management
IT Service Management
Security Operations
Third-Party Risk Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Third-Party Risk Management
Job description
Posted on:
January 28, 2025
This IT Senior Manager role focuses on optimizing and enhancing ServiceNow for business objectives. The position requires strong leadership, technical expertise, and a passion for leveraging technology to drive efficiency and innovation. It's a hybrid opportunity within a mission-driven team.
Requirements
- 10+ years of ServiceNow experience
- Expertise in ITSM, ITAM, SecOps, GRC, and TPRM
- Strong architecture and design experience in ServiceNow
- Leadership experience in managing technical teams
- Proficiency in scripting languages (JavaScript, Glide, etc.) and frameworks (HTML, CSS, AngularJS, SASS, Bootstrap)
- Understanding of CMDB, Asset Management, Incident, Problem, and Change Management processes
- Experience integrating ServiceNow with external systems (REST/SOAP APIs)
- Familiarity with Agile, Scrum, and Kanban methodologies
- Strong communication skills
Benefits
- Competitive compensation
- Stock options
- Bonuses
- Employee stock purchase plan
- Hybrid work model
Requirements Summary
10+ years ServiceNow experience, ITSM/ITAM/SecOps knowledge, leadership experience, and proficiency in scripting & frameworks. Strong understanding of CMDB and Agile methodologies
