IT Service Delivery Rep

Join Accenture Federal Services to do the work you love in a collaborative and caring community where you feel like you belong and can be empowered to grow, learn, and thrive through hands-on experience, certifications, industry training, and more. The team supports IT Operations efforts with business process analysis, re-engineering and analysis, creates and reports dashboard and status updates to senior leadership teams, and works closely within ServiceNow to adjust workflows, reports and tools.

Requirements

• 1 year of experience in consulting, operations or project coordination
• Experience with Jira or similar task tracking and incident tracking tool
• Familiarity with IT Operations best practices to include logging, monitoring, and alerting

Benefits

• Benefits are available, please visit the company website for more information