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Blackmores
IT Service Delivery Specialist
Join Blackmores as an IT Service Delivery Specialist. Leverage ServiceNow skills to enhance IT support, requiring 3+ years in ServiceDesk roles. Benefits included.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 16, 2025
Provide IT Service Desk operations and desktop support, drive the level of service that is provided by the IT department to the business, and handle a broad range of service requests by providing information to fulfill requests or enable resolution.
Requirements
- Bachelor's degree in computer science, information technology or a related field
- Min of 3 years’ experience in an IT ServiceDesk/Support role
- SaaS ServiceNow experience is desirable
- ITIL accreditation and/or experience is desirable
- Experience providing desktop support for Windows
- Office365 support experience
- iOS support experience is desirable
- Experience managing and configuring common office equipment
- Microsoft Intune experience is desirable
- Experience working and coordinating with a distributed team and adept at working in an interrupt-driven environment
- Good communication skills and experience is supporting the regional office
Requirements Summary
Bachelor's degree in computer science, information technology or a related field; Min of 3 years’ experience in an IT ServiceDesk/Support role; ITIL accreditation and/or experience is desirable
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