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Buckman
IT Service Desk Engineer
Join Buckman as an IT Service Desk Engineer in Hammarsdale, KwaZulu-Natal. Leverage ServiceNow for first-line support, resolving IT issues efficiently.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 16, 2025
This is a fast-paced but friendly environment that will suit an organized person with a great eye for detail. Deliver first-line technical support to users, ensuring swift and effective resolution of IT-related issues across hardware, software, and network domains.
Requirements
- Bachelor's Degree strongly preferred. Minimum of a National Certificate / Diploma in Information Technology / Degree or equivalent required
- At least 3 years’ experience as an IT related position, or similar
- Strong hardware and software support background
- Experience with print and file servers
- Experience as Inventory and Asset management
- Experience in meeting/collaboration room equipment and software
- Experience with ticketing systems (e.g., ServiceNow, Jira, etc.)
- Strong verbal and written communication skills with a focus on customer service
- Be proactive and eager to continuously learn
Requirements Summary
Bachelor's degree preferred, at least 3 years IT experience, strong hardware and software support background
