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Uline
IT Service Desk Technician
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
June 4, 2025
IT Service Desk Technician position at Uline, a leading distributor of shipping, industrial, and packaging materials. Troubleshoot technology issues, create incident tickets, and support IT operations in a collaborative environment. Competitive pay, growth opportunities, and exceptional benefits.
Requirements
- High school diploma or equivalent, Bachelor's degree preferred
- 3+ years of experience as IT Service Desk Technician or Data Center Operator
- Experience with incident, change and problem management in a multi-location data center
- Experience in utilizing ITIL compliant Service Management platforms, including ServiceNow
Benefits
- Complete health insurance coverage
- 401(k) with 6% employer match
- Multiple bonus programs
- Paid holidays and generous paid time off
- Tuition Assistance Program
Requirements Summary
High school diploma or equivalent, 3+ years of experience, ITIL compliant Service Management platforms
