.svg)
Uline
IT Service Desk Technician
Join Uline as an IT Service Desk Technician in Pleasant Prairie, WI. Leverage ServiceNow for incident management. Enjoy competitive pay, health benefits, and growth opportunities.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 4, 2025
IT Service Desk Technician position at Uline, a leading distributor of shipping, industrial, and packaging materials. Troubleshoot technology issues, create incident tickets, and support IT operations in a collaborative environment. Competitive pay, growth opportunities, and exceptional benefits.
Requirements
- High school diploma or equivalent, Bachelor's degree preferred
- 3+ years of experience as IT Service Desk Technician or Data Center Operator
- Experience with incident, change and problem management in a multi-location data center
- Experience in utilizing ITIL compliant Service Management platforms, including ServiceNow
Benefits
- Complete health insurance coverage
- 401(k) with 6% employer match
- Multiple bonus programs
- Paid holidays and generous paid time off
- Tuition Assistance Program
Requirements Summary
High school diploma or equivalent, 3+ years of experience, ITIL compliant Service Management platforms
Apply now
Pleasant Prairie
|
Wisconsin
United States
Mid-Level
In-Person
Full Time
48000-60000 USD/year
