Sr. Technical Project Manager –CRM

NowNext CRM is seeking an experienced Technical Project Manager to lead the planning, execution, and delivery of complex CRM implementations. This role involves collaboration with customers, partners, and internal teams to deliver projects on time and within scope, aligned to business outcomes. The company is seeking a candidate with a strong foundation in CRM, project management, and customer communication.

Requirements

• 5+ years of project management experience delivering enterprise SaaS or CRM/Industry solutions.
• Proven track record managing multi-workstream technical implementations with large, complex enterprises.
• Strong understanding of CRM and industry workflows such as lead-to-cash, customer service management, CPQ/CLM, and field service.
• Experience delivering projects on at least one major CRM/workflow platform (ServiceNow preferred).
• Proficiency in project management tools (e.g., ServiceNow’s SPM, MS Project, Smartsheet, Jira).

Benefits

• Competitive salary
• Comprehensive benefits package
• Opportunity to shape the future of CRM at ServiceNow