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Boardroom Appointments
IT Service Management Administrator
ServiceNow ITSM Administrator at Boardroom Appointments, Cape Town. Manage platform administration, process improvement & knowledge management. ITIL Foundation required. Lead initiatives & collaborate with Governance teams.
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
Knowledge Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 12, 2025
IT Service Management Administrator responsible for day-to-day administration of ServiceNow platform, process improvement, and knowledge management.
Requirements
- ITIL Foundation qualification
- Experience working with ITSM platforms (ServiceNow, Autotask, Freshservice)
- Advanced skills in defining and documenting process and/or procedures
Benefits
- Opportunity to work with ServiceNow platform
- Chance to lead process improvement initiatives
- Collaboration with Governance and Compliance teams
Requirements Summary
ITIL Foundation qualification, experience with ITSM platforms, and advanced process documentation skills required
Apply now
Cape Town
|
Western Cape
South Africa
Senior
In-Person
Contract / Temporary
