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Old National Bank
IT Service Management Lead
ITSM Lead at Old National Bank, Evansville, IN. Drive ITIL processes, lead ITIL team, and leverage ServiceNow expertise. 10+ years in ITSM required. Competitive benefits.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 3, 2025
Old National Bank has been serving clients and communities since 1834. We are seeking an IT Service Management (ITSM) Lead to drive the governance and continuous development of our Information Technology Infrastructure Library (ITIL) based service management processes. The role will lead a team of ITIL Process Coordinators and shape and maintain policies and procedures for core ITIL disciplines.
Requirements
- 10 years of experience in IT Service Management roles
- Extensive hands-on experience with ServiceNow ITSM modules
- Demonstrated success in large financial services environments
Benefits
- Competitive compensation with salary and incentive program
- Medical, dental, and vision insurance
- 401K
- Continuing education opportunities
- Employee assistance program
Requirements Summary
10+ years of ITSM experience, ServiceNow expertise, and experience in large financial services environments
Apply now
Evansville
|
Indiana
United States
Senior
In-Person
Full Time
98400-199000 USD/year
