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ManpowerGroup Greece
IT Service Management Specialist
Join ManpowerGroup Greece as an IT Service Management Specialist in Athens. Leverage ServiceNow skills to enhance ITSM processes in a hybrid role.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 29, 2025
ManpowerGroup Greece is seeking a skilled IT Service Management Specialist to join their client, a leading Technology Solution Provider focused on Digital Transformation Services. The role involves designing, implementing, and supporting large-scale enterprise projects, collaborating with clients and teams, and continuously improving ITSM/ITIL processes. This is a hybrid position involving office work and remote work.
Requirements
- Bachelor’s degree in computer science, Information Technology, or a related field.
- 2+ years of hands-on experience in ITSM/ESM projects.
- 5+ years of experience in a Consulting or Technical BA role.
- SW Engineering background
- Experience in any ITSM product such as ServiceNow, Jira etc.
- Solid Project Managements skills
- Excellent communication, presentation and writing skills in Greek and English
- Ability to work individually or as a member of a larger team
- Attention to detail and sense of accountability
- Knowledge of ITIL / ITIL certification (optional)
Benefits
- Attractive compensation package
- Continuous training on innovative products and solutions
- Recruitment Process: interviews
Requirements Summary
Bachelor's degree in IT field. 2+ yrs of ITSM/ESM experience. 5+ yrs Consulting/Technical BA exp. Strong project management & communication skills
