IT Service Manager

Quento, the ICT arm of Qualco Group, is seeking a highly motivated IT Service Manager for its service, operations design, and development. The company focuses on AI, Digital Engineering, Cloud, and Cybersecurity solutions, with a presence in Greece, Luxembourg, and Belgium. They empower people to innovate and lead in transformative ICT solutions and create a dynamic, collaborative work environment.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field.
• At least 5 years experience in Service Management activities.
• Experience with IT service management frameworks (e.g. ITIL).
• Excellent communication and stakeholder management skills.

Benefits

• Competitive compensation, ticket restaurant card, and annual bonus programs
• Cutting-edge IT equipment, mobile and data plan
• Modern facilities, free coffee and beverages, indoor parking, and company bus
• Private health insurance, onsite occupational doctor, and workplace counselor
• Flexible working model, hybrid benefits & home equipment benefits
• Onsite gym, wellness facilities, and ping pong room
• Career and talent development tools
• Mentoring, coaching, personalized annual learning and development plan
• Employee referral bonus, regular wellbeing, ESG and volunteering activities