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NN Group
IT Service Manager (Freelance)
Freelance IT Service Manager at NN Group in The Hague. Leverage ServiceNow for ITIL processes, automation, and Agile methods. Hybrid work, competitive pay.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 29, 2025
We are looking for an IT Service Manager to ensure good control of the IT chains at our staff departments, with a start date of 01-07-2025 and a duration of 12 months. The ideal candidate will proactively investigate possibilities for automation and implement these to optimize processes and ITGC.
Requirements
- Completed HBO or WO education
- Knowledge and experience as an application manager and/or chain management, ITIL processes (>5 years, including incident, change and user access management)
- Familiar with environments such as Microsoft Azure and ServiceNow
- Knowledge of general security standards and frameworks (such as DORA)
- Experience with working methods such as Agile/Scrum/DevOps and in the field of automation
Benefits
- Market-conform hourly rate depending on your knowledge and experience
- Hybrid working, partly from home and partly at the office
- International working environment with a lot of knowledge sharing
Requirements Summary
HBO or WO education, 5+ years experience in ITIL processes, and experience with Microsoft Azure and ServiceNow
