IT Support Analyst - French, Spanish and English speaking

Norgine is seeking a IT Support Analyst to provide first and second-level support across all IT aspects. The role involves incident and service request resolution, hardware and software configuration, IT training, budget management, and participating in IT projects. This is a permanent role with frequent travel and a focus on continuous improvement.

Requirements

• Excellent command of English and French (spoken and written)
• Strong proficiency in Spanish (spoken and written)
• Proven experience in project management
• Knowledge of GMP and regulatory guidelines (highly desirable)
• Good understanding of business processes
• Experience with Microsoft environments (Active Directory, Azure AD, O365, Intune)
• Helpdesk troubleshooting expertise
• Solid knowledge of ServiceNow

Benefits

• Long-term career with ongoing development
• Supportive community
• Full-rounded experience