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Citizens Energy Group
IT Support Center Intern
IT Support Center Intern at Citizens Energy Group, Indianapolis. Provide technical support, troubleshoot issues, document solutions, assist with hardware/software installations. IT degree pursuit required. PTO, 401k, retirement benefits.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Knowledge Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 1, 2025
We have an exciting opportunity for an IT Support Center Intern to join the team! The IT Support Center Intern will assist the team in providing technical support to end users, gaining hands-on experience in troubleshooting, documentation, and customer service.
Requirements
- Assist Support Technicians with triaging and resolving basic support requests.
- Document common issues and solutions for the knowledge base.
- Shadow Support Tech during hardware/software installations.
- Participate in team meetings and contribute to process improvement ideas.
- Support inventory management and equipment setup for new hires.
- Perform other duties as assigned.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
Requirements Summary
Pursuing a bachelor's degree and completed at least one year of coursework in IT-related subjects, basic understanding of computer hardware components and familiarity with Microsoft Windows operating systems
Apply now
Indianapolis
|
Indiana
United States
Entry Level
In-Person
Contract / Temporary
