Kinaxis Inc.

IT Support Coordinator - Audio/Video

Join Kinaxis Inc. in Chennai as an IT Support Coordinator - Audio/Video. Leverage ServiceNow for AV system support, troubleshooting, and user assistance.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 6, 2025

We are seeking an IT Support Coordinator - Audio/Video to join our global Corporate IT function. The successful candidate will set up, operate, and troubleshoot AV systems for internal meetings and events, support and maintain meeting room technologies, and provide end-user IT support for hardware, software, and access issues.

Requirements

  • 5-7 years of experience in AV support or a hybrid AV/IT support role
  • Strong hands-on experience with AV systems such as Microsoft Teams Rooms, Crestron, Barco ClickShare, conferencing peripherals, and digital signage
  • Working knowledge of IT support tasks including device setup, onboarding/offboarding, account provisioning, and troubleshooting on Windows/macOS
  • Familiarity with enterprise support and management tools such as ServiceNow, Intune, Endpoint Central, Active Directory, and Azure AD
  • Post-secondary education in AV technology, IT, Communications Technology, or a related field, or equivalent experience

Benefits

  • Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
  • Flexible work options
  • Physical and mental well-being programs
  • Regularly scheduled virtual fitness classes
  • Mentorship programs and training and career development
  • Recognition programs and referral rewards
  • Hackathons

Requirements Summary

5-7 years of AV support experience, post-secondary education in AV technology or related field, familiarity with enterprise support tools