IT Support Coordinator - Audio/Video

We are seeking an IT Support Coordinator - Audio/Video to join our global Corporate IT function. The successful candidate will set up, operate, and troubleshoot AV systems for internal meetings and events, support and maintain meeting room technologies, and provide end-user IT support for hardware, software, and access issues.

Requirements

• 5-7 years of experience in AV support or a hybrid AV/IT support role
• Strong hands-on experience with AV systems such as Microsoft Teams Rooms, Crestron, Barco ClickShare, conferencing peripherals, and digital signage
• Working knowledge of IT support tasks including device setup, onboarding/offboarding, account provisioning, and troubleshooting on Windows/macOS
• Familiarity with enterprise support and management tools such as ServiceNow, Intune, Endpoint Central, Active Directory, and Azure AD
• Post-secondary education in AV technology, IT, Communications Technology, or a related field, or equivalent experience

Benefits

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons