IT Support Engineer

Rentokil Initial is seeking an enthusiastic and experienced IT Support Engineer to join their Mount Wellington team. The role involves providing exceptional customer service, troubleshooting hardware, and contributing to ITIL best practices. This is a full-time, permanent position with a generous pay scale.

Requirements

• Complete level 1 and 2 service desk tasks such user creation and deletion, troubleshooting hardware faults, software installations and hardware builds.
• Ensure quick resolution of critical IT support issues.
• Log and track all support requests in the ServiceNow Tool.
• Assist with system administration and asset management tasks.
• Assist with project completion, including office relocations.
• Demonstrated competence with ServiceNow ticketing system.

Benefits

• Competitive salary