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Eva Pharma
IT Support Engineer
Join Eva Pharma in Riyadh as an IT Support Engineer. Leverage ServiceNow for ITSM, troubleshooting, and client support. Strong problem-solving skills required.
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 24, 2025
EVA Pharma is seeking a passionate IT Support Engineer to join their team and contribute to improving health and well-being. The role involves diagnosing, troubleshooting, and resolving IT issues for clients, including desktops, laptops, and mobile devices. The ideal candidate will be a strong problem-solver and communicator.
Requirements
- Proven IT support experience with Windows/macOS, networking (TCP/IP, DNS, DHCP), Active Directory, Office 365, and remote tools.
- Strong problem-solving, communication, and customer service skills.
- Experience with ITSM tools (e.g., ServiceNow, Jira Service Desk).
Requirements Summary
Experience with Windows/macOS, networking, and ITSM tools is required. Strong problem-solving and communication skills are also important
