IT Support Engineer

MedTrainer is seeking a skilled and customer-focused IT Support Engineer to join their dynamic team. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and the ability to support and troubleshoot a variety of systems and devices.

Requirements

• Proven experience in IT support, helpdesk, or a related role.
• Proficiency in Windows operating systems; familiarity with Mac and Linux (Ubuntu) preferred.
• Ability to write and debug scripts using Bash, PowerShell, or Python.
• Strong understanding of network concepts, including IP addressing, DNS, DHCP, and VPNs.
• Experience with ticketing systems (e.g., Jira, ServiceNow, or Zendesk) is a plus.
• Excellent communication skills with the ability to explain technical concepts to non-technical users.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Must be able to read and write in English at a B1 level or higher.
• A proactive approach to problem-solving and continuous learning.

Benefits

• Competitive compensation package and benefits.
• Salary ranging from $30,000 to $35,000 (according to experience and skills).
• Opportunity to work with a talented and diverse team in a collaborative environment.
• Professional growth opportunities and ongoing training.